8.15.2008

California DMV does good job with online driver's license renewal

It's a pleasure to write praise for a government agency, instead of a complaint. In this case, the California Dept. of Motor Vehicles deserves the compliment.

Saturday, August 9: My driver's license renewal form comes in the mail. "Congratulations, you are eligible to renew by mail/Internet," the letter reads.

Sunday, August 10: I log in to the DMV site, and provide a few bits of personal information, plus a code number printed on the renewal letter. The whole process takes less than ten minutes, including paying for the renewal by credit card ($28).

Friday, August 15: The driver's license arrives in the mail.

That's eGov done right.

1 comments:

Harry said...

That's a great news. DMV California is doing an excellent job.

About Me

My Photo
Alan Zeichick
Co-founder and editorial director of BZ Media, which publishes SD Times, the newspaper for the software development industry. Founder of SPTechCon and ESDC. Also president and principal analyst of Camden Associates, an IT consulting and analyst firm. Follow me on Twitter: zeichick
View my complete profile